Who we are
Our website address is: https://proiptv.io.
1. Information We Collect
We collect the following types of information:
a. Personal Information
- When You Register: Name, email address, payment information, and other details required to set up your account.
- When You Contact Us: Any additional information you provide via email, phone, or contact forms.
b. Technical Information
- Device type, operating system, IP address, and other technical data collected when you access the Service.
- Cookies and similar technologies for website analytics and user authentication.
c. Usage Information
- Logs of your interactions with our Service, such as channels watched, login times, and support inquiries.
2. How We Use Your Information
We use the collected information to:
- Provide and improve our IPTV subscription service.
- Process payments and manage your subscription.
- Communicate with you about your account, service updates, and promotions.
- Enhance security and prevent unauthorized access or fraud.
- Comply with legal obligations.
3. Sharing Your Information
We do not sell or rent your personal data. However, we may share your information in the following scenarios:
- Service Providers: With third-party companies that assist us in delivering our Service (e.g., payment processors, technical support).
- Legal Compliance: To comply with legal requirements or respond to lawful requests from authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. Data Retention
We retain your personal data for as long as necessary to provide the Service or as required by law. Once no longer needed, we securely delete or anonymize your information.
5. Security
We implement industry-standard measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the right to:
- Access the information we hold about you.
- Request correction or deletion of your data.
- Withdraw consent where processing is based on your consent.
- Object to the processing of your data or request data portability.
To exercise these rights, please contact us at [email protected].
7. Cookies and Tracking Technologies
We use cookies to enhance your experience on our website, for analytics, and for account authentication. You can manage or disable cookies through your browser settings.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their policies.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review the policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
- Email: [email protected]